Terms & Conditions

Last updated: February 2026

1. Introduction

These Terms and Conditions ("Terms") govern your use of the services provided by Novu Tech Ltd ("Novudi", "we", "us", "our") through the website novudi.com and related services. By accessing or using our services, you agree to be bound by these Terms.

2. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Be a resident of a supported jurisdiction
• Complete the KYC verification process
• Not be subject to any sanctions or restrictions

3. Services

Novudi provides cryptocurrency exchange and OTC desk services. We facilitate the buying, selling, and trading of digital assets. We are not a custodial service and do not hold your cryptocurrency assets.

4. Account Registration

You must provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. KYC/AML Compliance

All users must complete our Know Your Customer (KYC) verification process before using our services. We reserve the right to request additional information or documentation at any time to comply with AML regulations.

6. Transactions

All transactions are subject to our current fees and terms. We reserve the right to refuse any transaction that we suspect may be fraudulent, illegal, or in violation of these Terms.

7. Risks

Cryptocurrency trading involves significant risks, including:

• Price volatility and potential loss of value
• Regulatory changes that may affect operations
• Technical risks associated with blockchain technology
• Market liquidity risks

You acknowledge and accept these risks when using our services.

8. Prohibited Activities

You may not use our services for:

• Money laundering or terrorist financing
• Fraudulent activities
• Violating any applicable laws or regulations
• Circumventing sanctions or trade restrictions
• Any illegal purpose

9. Limitation of Liability

To the maximum extent permitted by law, Novudi shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.

10. Intellectual Property

All content on the Novudi website, including logos, text, graphics, and software, is the property of Novu Tech Ltd and is protected by applicable intellectual property laws.

11. Termination

We may suspend or terminate your access to our services at any time, with or without cause, including for violation of these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Bulgaria. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Sofia, Bulgaria.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the modified Terms.

14. Contact

For questions about these Terms, please contact us at:

Email: support@novudi.com
Address: ul. San Stefano 22, Office 16, San Stefano Plaza, 1504, Sofia, Bulgaria